Many businesses, particularly those in the construction and medical sectors, secure work through tenders from public bodies. If this is your business, you will understand how important running a successful tender process can be. Failure to secure a major contract can have a significant impact.
Not all tenders are successful of course, and no business can expect to win all the contracts they tender for. It is a fact of business life that many businesses spend significant time and money on detailed tender submissions, only to be unsuccessful. But what if you consider that a tender decision was clearly wrong? Perhaps the scoring was unfair, the tender was badly run, or the outcome was illogical. Perhaps you were excluded from bidding altogether. Or perhaps the tender documents contain a mistake.
Whatever the issue, if the effect is that your business has lost a significant tender to a competitor, what can be done about it? The answer lies in the Public Contracts Regulations 2015 (PCR). And how do you complain without potentially wrecking an important potential commercial relationship for the future?